Auto Transport Frequently Asked QuestionsQ: What is Door-To-Door transport? A: Door-To-Door transport, you will not have to drop or pick-up your vehicle at terminal . TP Global Auto Transport will pick up your vehicle(s) and deliver your vehicle from origin to destination. Get started... Q: What types of payment does TP Global Auto Transport accept? A: You may pay by MasterCard, Visa Card or American Express Card number prior to dispatching a truck to pick-up. Start now! Q: What's the cost? A: Shipping a car is far more efficient and cheaper then driving the car. Less wear-and-tear, no cheap motels, cheap food, and of course no missed work days. Get started... Q: How do I get an auto transport quote? A: To get a quote, call 1.866.395.5595 or submit your information online. Q: How do I book a shipment, or start a transport? A: Call 1.866.395.5595 to schedule your shipment or start a transport right here at TP Global Auto Transport. Get started... Q: Need Certain Dates for Pick-Up or Delivery? A: Most transportation companies require a window for pick-up or delivery. At TP Global Auto Transport, we do not charge extra for specified dates. Get started... Q: Timeframe for Pick-Up or Delivery? A: Timeframe will vary depending on origin and destination locations. For an accurate transit time, please call 1.866.395.5595. Remember, by law a specific number of miles and hours per day a driver can be in transit. Variables such as severe weather. road conditions, other pick-ups, and deliveries can delay the transit. Please make sure your vehicle is in 100% running order to prevent any delays Get started... Q: I received my car and it has damage? A: Please call the offices of TP Global Auto Transport immediately. We need to be notified immediately to file a case number. We check the "Bill of Lading" prior to pick-up and "Bill of Lading" when delivered. Q: Can I put personal items in my vehicle? A: TP Global Auto Transport is not responsible for any personal items. Personal items that interfere with driving will be subject to additional charge. Please let us know if any personal items will affect the driving of the car. Get started... Q: Does TP Global Auto Transport ship inoperable or unusual vehicles, motorcycles and extra parts? A: Yes. TP Global Auto Transport regularly ships motorcycles, inoperable vehicles, lowered-modified vehicles, exotics, and classic automobiles. Inoperable vehicles must roll and steer and can be shipped for an additional $100 fee. Extra parts are accepted on a case-by-case basis, and an additional fee may apply. Get started... Q: How can I track my shipment or get a shipment update? A: To track your vehicle or get an update on your vehicle's status, call 1.866.395.5595 or contact us. Get started... Q: What kind of truck will my auto be shipped on? A: Either an open carrier, like the trucks you see transporting cars to and from auto dealerships, or an enclosed carrier, which we recommend if you're shipping a custom or exotic car or truck. Get started... |